Tips for Choosing the Right Fire Damage Restoration CompanyJuly 15, 2022
A disaster can cause stress and financial damage to your property. The wrong company for restoration can cause more damage than good and add stress to your situation.
The industry is plagued by high fees, unnecessary delays, poor workmanship, and risky behaviour. However, if you know what to look for, it is possible to save considerable time and money.
These are key points to remember when selecting a Highland INC Construction restoration company.
1. Are they certified, licensed, insured and/or insured?
There are many reasons why you should only work with insured and licensed restoration companies. One, licensed and insured professionals are legally qualified to handle your building emergency. This will protect you from financial and legal liabilities. If things go wrong with an unlicensed or uninsured restoration company, you’re vulnerable to fraudulent charges and lawsuits.
You can have additional confidence knowing that your certifications will prove you have the right skills and experience to complete restorations properly. IICRC, Institute of Inspection, Cleaning and Restoration Certification, is a key certification that you should verify. Other certifications increase the range of emergency situations that a restoration provider can respond to.
2. Are they always available?
Emergencies can be unpredictable. When disaster strikes, you need a team that’s prepared to respond at any time of day and on any day of the week. It is essential that your company offers 24/7 service. What is their average response times? Multi-location building restoration companies can reach you quicker, which can help reduce the cost and prevent future disasters.
Communication is an essential part of availability. You’ll want to be kept in the loop with the timeframe for the project, what will be needed of you, and how your business will be impacted. Proper communication is key to ensuring that emergency situations are handled quickly.
3. Is their reputation good in the community?
Online reviews can be a source of doubt. Are they fake or paid? Sometimes it is difficult to tell. You should look beyond just the reviews. Do they have a long history of serving the community? Do they have any recommendations from the community? Is it possible to find out how long they have been in business, and what are they best at?
These are all great questions to ask. While comparing prices is always a smart thing to do, remember that cheaper is not always better. Don’t assume that the cheapest estimate is the best deal. It may end up costing you more to hire a less-reliable restoration company. After all, this isn’t getting your lawn mowed, this is damage remediation. Experience and quality should be the top priorities.
4. Are they able to tackle multiple issues simultaneously?
Other potential problems can be revealed by a building emergency. Water damage recovery can also require mold remediation, or asbestos abatement. Building restoration companies should stop working and find another company that can deal with the situation. This can lead to increased costs and additional delays. A building restoration company should have fully-trained, cross-trained personnel that can handle any situation. This will make sure your emergency is resolved quickly and minimize disruptions to your business.
5. Are they taking precautions to protect their clients from COVID-19
SARS-CoV-2 is highly contagious, and has caused the COVID-19 pandemic which claimed the lives of many millions. Every precaution should be taken to protect occupants from infection, even during emergencies.